serverx Posted May 8, 2007 Share Posted May 8, 2007 When im launching the account creation for a new order (when im accepting a new order) i can see this error: Account Creation Failed: - what does mean ? I'm trying to create a windows plesk account. Thanks 0 Quote Link to comment Share on other sites More sharing options...
l0gic Posted May 24, 2007 Share Posted May 24, 2007 Hi there, I happen to have the same problem right now. I'm going to test it in plesk, perhaps Plesk won't even allow me to use my templates from within itself. Cheers, Lee 0 Quote Link to comment Share on other sites More sharing options...
serverx Posted May 24, 2007 Author Share Posted May 24, 2007 i'm still have this problem, all my settings are ok Let me know if u will solve. Thanks 0 Quote Link to comment Share on other sites More sharing options...
skshost Posted May 24, 2007 Share Posted May 24, 2007 Opening port 8026 fixed this for me. 0 Quote Link to comment Share on other sites More sharing options...
l0gic Posted May 24, 2007 Share Posted May 24, 2007 Hi skshost, My windows firewall is turned off on my dedicated box, therefore technically all ports are open. On a side note, Plesk allows me to use my templates... it's only WHMCS that errors out when trying to create the windows plesk account. 0 Quote Link to comment Share on other sites More sharing options...
serverx Posted May 24, 2007 Author Share Posted May 24, 2007 Same for me, i opened the port but nothing it's changed, same error: Server Command Error Account Creation Failed: - I opened a ticket, matt it's trying to help me from several weeks.... It's very bad becuase i can't use WHMCS. Thanks 0 Quote Link to comment Share on other sites More sharing options...
l0gic Posted May 24, 2007 Share Posted May 24, 2007 Well, I've been wanting to invest in a linux box running CPanel anyway, so here's my chance. I'm waiting to see what happens re Plesk on Windows, but in the meantime I'll be offering hosting on CPanel on my linux dedicated. Ah well. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS CEO Matt Posted May 24, 2007 WHMCS CEO Share Posted May 24, 2007 What version of Plesk are you running? It must be Plesk 8.0 or later for it to work with WHMCS. Providing it is, there are no known issues. Matt 0 Quote Link to comment Share on other sites More sharing options...
l0gic Posted May 24, 2007 Share Posted May 24, 2007 Ah, I'm running Plesk 7.5.6, damn. I'll see about upgrading to 8. 0 Quote Link to comment Share on other sites More sharing options...
serverx Posted May 24, 2007 Author Share Posted May 24, 2007 as suggest from matt i tried to set a different password for my plesk server and it worked, but it's not creating the domains...... somebody had same problem? 0 Quote Link to comment Share on other sites More sharing options...
WHMCS CEO Matt Posted May 25, 2007 WHMCS CEO Share Posted May 25, 2007 The most common causes are your domain template exceeding the server limits or no IPs being assigned to the client. Matt 0 Quote Link to comment Share on other sites More sharing options...
l0gic Posted May 25, 2007 Share Posted May 25, 2007 Matt, Thank you for suggesting I upgrade to Plesk 8, I'm on Plesk 8.1 for Windows and suddenly account creation WORKS! THANK YOU! 0 Quote Link to comment Share on other sites More sharing options...
WHMCS CEO Matt Posted May 26, 2007 WHMCS CEO Share Posted May 26, 2007 No problem. It's something about Plesk only updating their API to work with domain templates from version 8 onwards. Before that, the templates couldn't be used to setup accounts via API calls. Matt 0 Quote Link to comment Share on other sites More sharing options...
rodeoXtreme Posted June 27, 2007 Share Posted June 27, 2007 I just had the same thing happen to us. We are using cPanel 11 on Linux. Last evening I changed some ssh configurations and thought it was something that I did in there. But I discovered that one of my partners changed a a setting in the Server configuration Area. He checked the connect with connect via SSL. I unchecked in and no more Socket Connection Failure. 0 Quote Link to comment Share on other sites More sharing options...
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