Sohan Posted May 5, 2007 Share Posted May 5, 2007 I've had a cancellation request, but i'm not sure how to cancel a product properly, and remove them from the server. 0 Quote Link to comment Share on other sites More sharing options...
DataHosts Posted May 5, 2007 Share Posted May 5, 2007 You would have to terminate the account on the server. As for the cancel product within WHMCS you would just browse the client products, and delete the one they wish to cancel. 0 Quote Link to comment Share on other sites More sharing options...
Sohan Posted May 7, 2007 Author Share Posted May 7, 2007 Do I use the set as cancelled on the order, then termrinate or terminate then set as cancelled, or do i ignore the order? Also, will the invoices stay etc? The whole cancel process imo is unusual. I would personally like to set a product to cancelled. 0 Quote Link to comment Share on other sites More sharing options...
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