logart Posted February 23, 2011 Share Posted February 23, 2011 Hello, I needed to upgrade a customer to a higher limit plan. When I click on "Create Upgrade Order" from their whmcs Products/Services page it took me to the upgrade window but was presenting me with pricing for the upgrades with Monthly and Set-Up fees. Since they are already a client they should not be charged a set-up fee for upgrading. If I upgrade their account will they be charged the set-up? It looks to me like they will be billed for a prorated monthly + set-up. Thanks 0 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.