5wayshost Posted April 25, 2007 Share Posted April 25, 2007 i think the hardest thing about setting communications is making it automatic. I cant get support ticket or new order notification to the email setup in the admin area. *the email is a hotmail account different to other. Can someone suggest to me what could be going wrong here. 0 Quote Link to comment Share on other sites More sharing options...
5wayshost Posted April 25, 2007 Author Share Posted April 25, 2007 I can see all the emails in the email log. 0 Quote Link to comment Share on other sites More sharing options...
Iceman Posted April 25, 2007 Share Posted April 25, 2007 Hi 5wayshost, Do you have another email address you can test with? Sometimes Hotmail will ban an IP if they think you are spamming them. We have seen this happen before with no logical reason. The most common reason they will black list your IP is if a feedback form of a clients web site on the same IP is compromised by a spammer. If you can setup another email address, other than Hotmail, it will save you a great deal of hassles in the long run, as you wont need to worry about not getting emails because of Hotmail at some random future date. Cheers, Paul 0 Quote Link to comment Share on other sites More sharing options...
5wayshost Posted April 25, 2007 Author Share Posted April 25, 2007 What email works well with this. I cant access gmail site from here on this machine. Any ideas? 0 Quote Link to comment Share on other sites More sharing options...
Iceman Posted April 25, 2007 Share Posted April 25, 2007 Can you use an email address @webhostdownunder.com ? Cheers, Paul 0 Quote Link to comment Share on other sites More sharing options...
5wayshost Posted April 25, 2007 Author Share Posted April 25, 2007 i could, but webmail is blocked and so is cpanel. This is why I need to create a outside mailing system which I can access easily. I just created one.. gonna check now one sec. 0 Quote Link to comment Share on other sites More sharing options...
5wayshost Posted April 25, 2007 Author Share Posted April 25, 2007 Ive just setup a hushmail account. See what happens. Can you make a false order or register and support ticket me?? 0 Quote Link to comment Share on other sites More sharing options...
5wayshost Posted April 25, 2007 Author Share Posted April 25, 2007 Shes working fine. Just need to switch of the cron notification in cPanel area when I get the chance. 0 Quote Link to comment Share on other sites More sharing options...
5wayshost Posted April 25, 2007 Author Share Posted April 25, 2007 Thanks for all your help. 0 Quote Link to comment Share on other sites More sharing options...
PPH Posted April 26, 2007 Share Posted April 26, 2007 We have found that when having trouble with hotmail, you can send an email from your hotmail account to the email address you want to receive emails from then they seem to come through after that Also you may want to install cpanel proxy to access your cpanel when the ports are blocked for access. 0 Quote Link to comment Share on other sites More sharing options...
5wayshost Posted April 26, 2007 Author Share Posted April 26, 2007 I will give it a try. Thanks for that. I dont think the hospital will let me access my cpanel.. hehe 0 Quote Link to comment Share on other sites More sharing options...
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