gschhabra Posted December 29, 2010 Share Posted December 29, 2010 How can a operator come to know that client has generated a new ticket? Whether there is feature to receive the ticket as an email at operator email also? 0 Quote Link to comment Share on other sites More sharing options...
scurrell Posted December 29, 2010 Share Posted December 29, 2010 How can a operator come to know that client has generated a new ticket? Whether there is feature to receive the ticket as an email at operator email also? Enable "Support Tickets Notifications" in the administrators settings. 0 Quote Link to comment Share on other sites More sharing options...
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