twirp Posted April 21, 2007 Share Posted April 21, 2007 I'm trying to get the /whmcs/pipe/pop.php to run, which it does, but I get the following error: POP Import LogDate: 21/04/2007 12:00:11<hr>Host: mail.mysite.com Email: e-mail@address.com Authentication Failed<hr> I know that I entered the information correctly. I modified it several times just in case. I created the e-mail account in cPanel. I can access the e-mail from cPanel, mail2web.com and from a roundcube installation. Another quick question, if I choose cPanel server and put a name in WHM Package Name, do I put myWHMusername_packageName or just packageName? Thank you for any help offered. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS CEO Matt Posted April 21, 2007 WHMCS CEO Share Posted April 21, 2007 You should put myWHMusername_packageName for the package name 0 Quote Link to comment Share on other sites More sharing options...
twirp Posted April 23, 2007 Author Share Posted April 23, 2007 Okay, I was able to get it to work (with the e-mail forwarding instead of pop3), but I have some other problems... When I e-mailed a reply to the ticket, it didn't e-mail me that there was a reply until 4 hours later. Also, the reply wasn't added into the database. 0 Quote Link to comment Share on other sites More sharing options...
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