invoice payments not reflected in total due

[PPH]

We have found that in V3.1.1 is not updating the amount due throughout the system when a partial payment is made on an invoice.

 

The invoice is reflecting the new total amount due, but under unpaid invoices or anywhere in the admin area that references money owed reflects the total of the invoice without a payment applied.

[cdixon]

I have this same problem.

 

I sent an invoice reminder to a client and it did not have the payment they already made so it looked like they owed the entire balance.

 

How can we fix this?

[Matt]

The [AmountDue] field in the invoice email templates displays the amount remaining - total - amount paid. In the invocies list, you'll find the column is listed Total so it shows the total, not balance.

 

Matt

[impactgc]

I would think you would want to see the remaining amount -- This is suppose to give you a quick picture of what remains due-- not total.

 

Also everywhere I look I see the total amount -- never the amount remaining-- I guess the only place is when i see the amount creditted under the invoice.

 

I would like to see the remaining amount -- maybe an extra column -- leave the total -- then another column with actual owe(minus the credit) so once again instead of going into each invoice you will see what was creditted or not.

 

Thanks,

Adam