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Ordering domain when it is already present?


yabado

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I have a client that hosts his site with us, but not his domain.

 

Well, he wants to transfer his domain to us now, but cannot because his domain is present in the form of a hosting package.

 

Here is the error...

 

Order Failed

 

The domain you chose is already in our system. This can happen if you are placing an order for a second time for the same domain or if another user has placed an order for this domain which has not yet been processed so the domain still appears available for registration. Please try a different domain.

 

What should I do to get around this?

 

I am using the forms to ask this so other users will know as well ;)

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