Mutje Posted December 7, 2010 Share Posted December 7, 2010 Is there a way to send a cancel confirmation mail to the customer? When you accept it it sends a confirmation mail but not when you cancel it. Did I mis an option to enable this or doesn't exists this right now? 0 Quote Link to comment Share on other sites More sharing options...
uberhost Posted December 7, 2010 Share Posted December 7, 2010 Send a confirmation of canceling a cancel service request? I'd say do it manually for as rare as it would be, or am I jumping to the wrong conclusion (it happens, lol)? Cheers, Rick 0 Quote Link to comment Share on other sites More sharing options...
scurrell Posted December 7, 2010 Share Posted December 7, 2010 or am I jumping to the wrong conclusion (it happens, lol)? Think so. I think he wants to send a confirmation when the service is actually cancelled, as well as when the cancellation request is received. 0 Quote Link to comment Share on other sites More sharing options...
Mutje Posted December 7, 2010 Author Share Posted December 7, 2010 @scurrel, Thats right, I want to send a confirmation when the service is cancelled. This because my customers want this kind of confirmations, so they know they don't have to pay the invoice created for that service. 0 Quote Link to comment Share on other sites More sharing options...
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