no autoresponse email to certain addresses

[remco]

Hi,

is it posible to not send certain users a autoresponce message when a ticket is received trough a email pipe?

 

i want my paypal messages to end up in my administration department, but do not want to send a message back to them.

other messages from other adresses then paypal should be answerd with a autorespond.

is that posible?

 

thanks

[WHMCS WayneX]

Hi

 

This is not possible Im afraid. You would have to set Paypal up as its own department with no auto-responders set for them so that they are kept completely seperate.

 

unfortunately it is a department wide setting either on or off.