Chasem Posted November 21, 2010 Share Posted November 21, 2010 Hi guys, My WHMCS is sending all my overdue clients a Invoice Payment Reminder every time cron job is run I have Payment Reminder Emails unchecked... What else can I do? This is causing some serious frustration 0 Quote Link to comment Share on other sites More sharing options...
WHMCS CEO Matt Posted November 22, 2010 WHMCS CEO Share Posted November 22, 2010 If the invoices are set to a merchant gateway (credit card) then it could be your CC Processing settings that are causing this. Try enabling the Retry Weekly option in Setup > Automation Settings and see if that helps. Matt 0 Quote Link to comment Share on other sites More sharing options...
Chasem Posted November 22, 2010 Author Share Posted November 22, 2010 If the invoices are set to a merchant gateway (credit card) then it could be your CC Processing settings that are causing this. Try enabling the Retry Weekly option in Setup > Automation Settings and see if that helps. Matt Thanks Matt, I have set that up to Retry for 3 weeks. Hopefully this alleviates some stress 0 Quote Link to comment Share on other sites More sharing options...
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