irawdesign Posted October 28, 2010 Share Posted October 28, 2010 Hi All, Silly question, but how do you add notes to a ticket without using the replay. If i click Notes, it says "No Notes Found for this Ticket "... Cheers, -R 0 Quote Link to comment Share on other sites More sharing options...
0 scurrell Posted October 28, 2010 Share Posted October 28, 2010 Use the reply, but select "Add as a private ticket note" from the drop-down list. 0 Quote Link to comment Share on other sites More sharing options...
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irawdesign
Hi All,
Silly question, but how do you add notes to a ticket without using the replay. If i click Notes, it says "No Notes Found for this Ticket "...
Cheers,
-R
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