Quantum Vault Inline Frame Issue

[Organic]

We're using Quantum Vault as our merchant payment gateway. After selecting and configuring the product, the process asks for the customer's address and credit card. After entering that and hitting Checkout, the customer is then taken to a white page on Quantum's server which asks for the credit card info again. After that form is completed, the customer ends up back on our site with their order delivered. My questions are:

 

- Can we make it so that the customer does not have to enter their credit card number twice?

 

- My understanding is that the Quantum credit card capture page was supposed to open within my site (in an i-frame). Do you know why this is not happening, and how to make it happen?

 

Huge thanks as always.

[jimmybsilva]

We're using Quantum Vault as our merchant payment gateway. After selecting and configuring the product, the process asks for the customer's address and credit card. After entering that and hitting Checkout, the customer is then taken to a white page on Quantum's server which asks for the credit card info again. After that form is completed, the customer ends up back on our site with their order delivered. My questions are:

 

- Can we make it so that the customer does not have to enter their credit card number twice?

 

- My understanding is that the Quantum credit card capture page was supposed to open within my site (in an i-frame). Do you know why this is not happening, and how to make it happen?

 

Huge thanks as always.

 

I am having the same Confusion you are.

[AlpineWeb]

You can remove the following <div></div> section from the viewcart.tpl template of the order form that begins with the following:

 

<div id="ccinputform"{if $selectedgatewaytype neq "CC"} style="display:none;"{/if}>

 

 

HTH.

 

 

Cheers,

Uwe Schneider

 

 

 

 

We're using Quantum Vault as our merchant payment gateway. After selecting and configuring the product, the process asks for the customer's address and credit card. After entering that and hitting Checkout, the customer is then taken to a white page on Quantum's server which asks for the credit card info again. After that form is completed, the customer ends up back on our site with their order delivered. My questions are:

 

- Can we make it so that the customer does not have to enter their credit card number twice?

 

- My understanding is that the Quantum credit card capture page was supposed to open within my site (in an i-frame). Do you know why this is not happening, and how to make it happen?

 

Huge thanks as always.