Security Questions

[mahdoum]

Hi!

 

I was moving my whmcs installation to a new location, and backed up my databased, and then restored it in the new installation. The problem is my security questions are now all scrambled, but the values in phpmyadmin are the same as the old one.

 

Are the security questions encrypted using the license key? How can I update the questions as users are already using them.

 

Thanks

[laszlof]

they are encrypted using the cc_encryption_hash located in the configuration.php file. You should have copied this file over when migrating the installation:

[mahdoum]

So I take it, by copying the encryption hash, everything should work? What else will it affect?

 

Thanks

[CisGra]

Hi, this one told me to recovery my customers password account, I copied the configuration file and don't work for me =(

 

Will be any way to made it? Which are the correctly way to copy this file?

[mahdoum]

Hi, this one told me to recovery my customers password account, I copied the configuration file and don't work for me =(

 

Will be any way to made it? Which are the correctly way to copy this file?

 

The configuration file contains the encryption key that is used to encrypt your users passwords and other items such as the security questions. So if you copied the database, you will need the encryption key to correctly verify your users passwords, otherwise users will get wrong password even though they have entered the correct one.

 

Best bet, would be to restore your database and copy the encryption key from the configuration file over, otherwise, you'll just have to create new password for each customer using the new encryption key.