lochie Posted October 8, 2010 Share Posted October 8, 2010 This isn't a technical issue, bug or anything like that. I've never really had a need to add notes to a support ticket in the past but just now I have one. When I click on notes, it says 'there are no notes' or words to that affect but there is no option to add any? Can someone please advise? 0 Quote Link to comment Share on other sites More sharing options...
scurrell Posted October 9, 2010 Share Posted October 9, 2010 This isn't a technical issue, bug or anything like that. I've never really had a need to add notes to a support ticket in the past but just now I have one. When I click on notes, it says 'there are no notes' or words to that affect but there is no option to add any? Can someone please advise? Type your not as a reply to the ticket, and then select "Add as a Private Ticket Note" from the post reply drop-down list. 0 Quote Link to comment Share on other sites More sharing options...
lochie Posted October 9, 2010 Author Share Posted October 9, 2010 Thanks Scurrell 0 Quote Link to comment Share on other sites More sharing options...
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