The email address you entered was not valid

[processdriven]

Hello everyone,

First post here. I'm sure I will have more soon. I'm new to WHMCS and I'm excited to get it operational.

I just finished my install and went through the general configuration. One of the first things I tried to test was the support emails - both the ticket system and the presales form. After trying to submit a new ticket I received the message "The email address you entered was not valid".

 

Can someone tell me what I did wrong?

 

Thanks,

Andrew

[processdriven]

OK,

I realize that I need to be logged in as a client to submit tickets, but does the presales form require login too? When I am logged in as a test client I the email works but not as a visitor submitting a presales form.