JBruno Posted September 16, 2010 Share Posted September 16, 2010 Hello, I have 3 servers configured in WHMCS. In the first server, when I sell an account on the day after it appears on the client Disk Usage: 3 MB, Disk Limit: 500 MB, 1% Used: BW Usage: 0 MB, BW Limit: 999 999 MB, 0% Used (Last Updated: 15/09/2010 20:00) In the other two servers nothing appears in the accounts of customers. Someone can help me on this? Thank you very much Regards JBruno 0 Quote Link to comment Share on other sites More sharing options...
laszlof Posted September 16, 2010 Share Posted September 16, 2010 Make sure you have "Update Usage Statistics" checked at the bottom of the Automation Settings page. 0 Quote Link to comment Share on other sites More sharing options...
JBruno Posted September 18, 2010 Author Share Posted September 18, 2010 Hello, I put the cron in cpanel account the main server. Is that it? 0 Quote Link to comment Share on other sites More sharing options...
laszlof Posted September 18, 2010 Share Posted September 18, 2010 The only cronjob should be the one for WHMCS, which is executed on the server/account that contains the WHMCS installation. What I was referring to is under Settings -> Automation Settings.. all the way at the bottom, there is a checkbox to update the usage statistics. 0 Quote Link to comment Share on other sites More sharing options...
panamaserver Posted September 19, 2010 Share Posted September 19, 2010 The only cronjob should be the one for WHMCS, which is executed on the server/account that contains the WHMCS installation. What I was referring to is under Settings -> Automation Settings.. all the way at the bottom, there is a checkbox to update the usage statistics. That should fix your problem 0 Quote Link to comment Share on other sites More sharing options...
JBruno Posted September 20, 2010 Author Share Posted September 20, 2010 Hello, yes i have seen in Miscellaneous Tick this cancellation Requests box to Automatically terminate accounts with cancellation requests When Due. Usage Statistics Update Tick this box to Update Automatically When the cron runs and only appears to me the statistics of 1 server 0 Quote Link to comment Share on other sites More sharing options...
JBruno Posted September 25, 2010 Author Share Posted September 25, 2010 Problem not resolved 0 Quote Link to comment Share on other sites More sharing options...
Alliance Posted September 25, 2010 Share Posted September 25, 2010 how you solved the problem, this may be useful for other visitors 0 Quote Link to comment Share on other sites More sharing options...
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