avesovum Posted September 10, 2010 Share Posted September 10, 2010 This perculiar problem has just begun happening. I had product addons and configurable options in my order form. I wanted to start again so i deleted all the addons and config options from the WHMCS admin. Problem: One of the old addons still shows on the order form as a config option, yet i dont have any options activated in WHMCS admin. Has anyone come accross this problem before. Thanks Tony 0 Quote Link to comment Share on other sites More sharing options...
Roger Posted September 10, 2010 Share Posted September 10, 2010 Hi Tony, first thought would be to clear the templates_c folder. 0 Quote Link to comment Share on other sites More sharing options...
avesovum Posted September 10, 2010 Author Share Posted September 10, 2010 Hi Tony, first thought would be to clear the templates_c folder. Hi Roger, Thanks for the reply. After systematically going through WHMCS admin i found the problem. General Settings > Domain Pricing i had the ID protection box checked. This was a strange thing because even though the addons and config had been deleted in WHMCS the ID protection still showed in the order form. Thanks Tony 0 Quote Link to comment Share on other sites More sharing options...
Roger Posted September 10, 2010 Share Posted September 10, 2010 Great you got it Tony! 0 Quote Link to comment Share on other sites More sharing options...
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