ramystyle Posted March 29, 2007 Share Posted March 29, 2007 When I click reply to an open ticket support, there's a "Note" tab.. But How do I add a note ? Link to comment Share on other sites More sharing options...
webarama Posted March 29, 2007 Share Posted March 29, 2007 Click Reply, then type in the message, then from the drop down menu choose 'Add as a private ticket note' Link to comment Share on other sites More sharing options...
ramystyle Posted March 29, 2007 Author Share Posted March 29, 2007 Thanks webarama !! Link to comment Share on other sites More sharing options...
webarama Posted March 29, 2007 Share Posted March 29, 2007 It's a pleasure. Link to comment Share on other sites More sharing options...
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