kctan Posted August 2, 2010 Share Posted August 2, 2010 Hi, I have having a major issue here that I can't login to my WHMCS admin area. When i enter my username and password and click login, it stays on the same page without any errors and clearing my username and password. I am sure that I have my username and password correctly input. Please advice as I really need to access my account... 0 Quote Link to comment Share on other sites More sharing options...
mylove4life Posted August 2, 2010 Share Posted August 2, 2010 try it with the Remember me until I logout checked 0 Quote Link to comment Share on other sites More sharing options...
kctan Posted August 2, 2010 Author Share Posted August 2, 2010 Hi, I have tried with that settings but it still didn't work.. Is there anything else I can do? 0 Quote Link to comment Share on other sites More sharing options...
mylove4life Posted August 2, 2010 Share Posted August 2, 2010 more than likey the ip is blocked now... give it a hour and try again.. 0 Quote Link to comment Share on other sites More sharing options...
b.ahmed Posted August 2, 2010 Share Posted August 2, 2010 You should use a proxy to login to check that if your ip is blocked or not. 0 Quote Link to comment Share on other sites More sharing options...
kctan Posted August 2, 2010 Author Share Posted August 2, 2010 Thank you, I can now login already. May I know is there a way to unban the IP? As my ISP provides my random IP everytime I log on, it would be good if I can somehow disable it. 0 Quote Link to comment Share on other sites More sharing options...
b.ahmed Posted August 2, 2010 Share Posted August 2, 2010 I don't think you can disable it but you can try this: Goto >> Setup >> General >> Security Change the "Failed Admin Login Ban Time" to 0 or 1 Well, it's good for security, if you want to do this then you should change the name of admin folder See this link for additional security: http://wiki.whmcs.com/Further_Security_Steps 0 Quote Link to comment Share on other sites More sharing options...
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