vincent1 Posted July 30, 2010 Share Posted July 30, 2010 Hi all, I want to use the WHMCS mass email feature, but a bit nervous as not sure what it will do. Will it send one email per customer account, or will it send one email for every active hosting or domain name they have? Thank you, - Vincent 0 Quote Link to comment Share on other sites More sharing options...
b.ahmed Posted July 31, 2010 Share Posted July 31, 2010 You can select different types of clients while sending Mass Email So there is nothing to worry about. You can send Mass email to active clients first, then to domain owners and so on..... 0 Quote Link to comment Share on other sites More sharing options...
laszlof Posted July 31, 2010 Share Posted July 31, 2010 To answer your specific question, there is a checkbox when sending out a mass email to remove duplicates for customers. If they have 3 hosting accounts with you (that match your criteria for the mass email) it will only send them one. However, if you uncheck the box, it will send 3 emails to the client, one for each hosting account. Also, please be aware that if WHMCS is hosted on a cPanel server, be sure that the email limit isn't set to low. I attempted to send out a mass email using our system and forgot the default email limit was set to 1000/hour, and it failed to send not too long into the process 0 Quote Link to comment Share on other sites More sharing options...
vincent1 Posted July 31, 2010 Author Share Posted July 31, 2010 there is a checkbox when sending out a mass email to remove duplicates for customers. If they have 3 hosting accounts with you (that match your criteria for the mass email) it will only send them one. However, if you uncheck the box, it will send 3 emails to the client, one for each hosting account. The note on that page within WHMCS says: ticking this box will mean an email is sent for each item that matches the given criteria and therefore a single client may receive the email multiple times Which is the opposite of what you say, but thanks for pointing me in the right direction By the way, I love your brand. - Vincent 0 Quote Link to comment Share on other sites More sharing options...
laszlof Posted August 1, 2010 Share Posted August 1, 2010 The note on that page within WHMCS says: Which is the opposite of what you say, but thanks for pointing me in the right direction Whoops! Ya, I just recalled it from memory and didn't actually look at this. By the way, I love your brand. - Vincent Thanks! 0 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.