ihosturdomain Posted July 21, 2010 Share Posted July 21, 2010 HEy guys, I got the livechat module installed and working great. the only issue is when a iniate a chat to a visitor nothing happends on the other end... IS there a other code to integrate somewhere? Please note that the codes i am using are in the footer of a joomla module. 0 Quote Link to comment Share on other sites More sharing options...
BAJI26 Posted July 21, 2010 Share Posted July 21, 2010 Did you do everything here: http://wiki.whmcs.com/Live_Chat_Addon 0 Quote Link to comment Share on other sites More sharing options...
ihosturdomain Posted July 28, 2010 Author Share Posted July 28, 2010 Yes everythng was done. Also emailed StarDevelop and no sign of life. When I just the Iniate Code the popup always stretches to unlimited areas... 0 Quote Link to comment Share on other sites More sharing options...
b.ahmed Posted July 28, 2010 Share Posted July 28, 2010 Hi what do you mean by When I just the Iniate Code the popup always stretches to unlimited areas... 0 Quote Link to comment Share on other sites More sharing options...
greengiant Posted August 1, 2010 Share Posted August 1, 2010 Hi, If you are doing integration outside of WHMCS, the directions are missing a piece of needed JS.... (make sure to replace the http://www.yourdomain.com in the JS.. The following lines should be added on each page between your documents <body> tags (this should be added once per page): <!-- stardevelop.com Live Help International Copyright - All Rights Reserved //--> <!-- BEGIN Live Help Code - Copyright - NOT PERMITTED TO MODIFY IMAGE MAP/CODE/LINKS //--> <div id="floatLayer" align="left" style="position:absolute; left:10px; top:10px; visibility:hidden; z-index:5000;"><map name="LiveHelpInitiateChatMap" id="LiveHelpInitiateChatMap"><area shape="rect" coords="50,210,212,223" href="http://livehelp.stardevelop.com" target="_blank" alt="stardevelop.com Live Help"/><area shape="rect" coords="113,183,197,206" href="#" onclick="openLiveHelp();acceptInitiateChat();return false;" alt="Accept"/><area shape="rect" coords="206,183,285,206" href="#" onclick="declineInitiateChat();return false;" alt="Decline"/> <area shape="rect" coords="263,86,301,104" href="#" onclick="declineInitiateChat();return false;" alt="Close"/></map> <div id="InitiateText" align="center" style="position:relative; left:30px; top:145px; width:275px; height:35px; z-index:5001; text-align:center; font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 14px; font-weight: bold;">Do you have any questions that I can help you with?</div><img src="http://www. yourdomain.com/whmcs/modules//livehelp/locale/en/images/InitateChat.gif" alt="stardevelop.com Live Help" width="323" height="229" border="0" usemap="#LiveHelpInitiateChatMap"/></div> <!-- END stardevelop.com Live Help Messenger Code - Copyright - NOT PERMITTED TO MODIFY IMAGE MAP/CODE/LINKS //--> 0 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.