JohnLB Posted March 25, 2007 Share Posted March 25, 2007 Hi I am getting the following error when i go to my whmcs install. I have not updated or changed any of the files. Site error: the file /home/XXXX/public_html/members/index.php requires the ionCube PHP Loader ioncube_loader_lin_4.4.so to be installed by the site administrator. Is this a problem with the host i am using or something else? As i said it was all working and the ioncube folder contains all the files. This is happening on both of my whmcs installs. John 0 Quote Link to comment Share on other sites More sharing options...
PPH Posted March 25, 2007 Share Posted March 25, 2007 contact your provider...they may have updated php and left the ioncube loaders off 0 Quote Link to comment Share on other sites More sharing options...
Adam Posted March 25, 2007 Share Posted March 25, 2007 Hey, When you download WHMCS you should see a folder called ioncube. Upload that folder to /home/XXXX/public_html/ Example: ----------------- Site.com <-- Homepage Site.com/ioncube <-- IonCube folder Members.Site.com <-- WHMCS Install Members.Site.com/admin <-- WHMCS Admin Hope that helps, Adam 0 Quote Link to comment Share on other sites More sharing options...
PPH Posted March 25, 2007 Share Posted March 25, 2007 when I was set up on a server that recompiled php and left the ioncube loaders off, I could not get the folder addition to work. Even followed all the extra steps for installs that didn't work. Contacted the host which installed the loaders and all was well. 0 Quote Link to comment Share on other sites More sharing options...
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