WHMCS CEO Matt Posted June 29, 2010 WHMCS CEO Share Posted June 29, 2010 WHMCS Live Chat Addon Announcing the Official Live Chat Addon for WHMCS! I am pleased to introduce the Official Live Chat Addon for WHMCS. In order to bring our users a market leading live chat and visitor tracking solution, we have teamed up with Stardevelop Live Help to provide a reliable & comprehensive live chat solution integrated into WHMCS. If you're wondering why we haven't taken the route of developing our own, then although that was considered, it was decided based on feedback from past third party chat addons for WHMCS and our competitors attempts at live chat that web browser based chat monitors alone just don't really cut it, and that the time we would have to invest in producing a feature rich chat application would take considerable valuable dev time away from our core focus areas. So what we've tried to do with Stardevelop is pick a live chat solution that combines both functionality & reliability at a very affordable price for WHMCS users. And by creating this partnership, provide a customised version of the standard Live Help software tailored specifically to WHMCS making integration a breeze, providing direct client related links in visitor & chat windows for logged in clients, as well as recording chat log histories to the clients' WHMCS account as tickets. Including a fully featured Windows Tray application, this official live chat addon for WHMCS will allow your staff to monitor visitors and initiate & accept chat requests with both existing and potential customers providing you with a great way to increase your sales and customer satisfaction. Some of the feature highlights include: A Windows Tray application with auto startup & login ability Real-time Visitor Statistics, Information & Browsing Footprints Popup Alerts & Sound Notifications of New Visitors & Chat Requests Tabbed Chat Windows, Transferring of Chats & Staff to Staff Chat Ability Supporting Push Links/URL's, File Transfers, Chat Rating, Typing Status Alerts & Predefined Responses Logs all chats and client chats stored as tickets under the clients' own account Available at a special introductory rate of just $6.95 per month or $89.95 as a one off purchase, if you've been looking for a live chat solution for your site then this is for you! For more information, including a full feature list and screenshots, please visit http://www.whmcs.com/livechat.php Link to comment Share on other sites More sharing options...
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