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Invoices generated , then client cancels?


yabado

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I bill on the first of each month.

 

What happens if the invoices are generated, then the client cancels before it the invoice is processed on the first?

 

Do I need to terminate the account AND manually delete the invoice?

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  • WHMCS CEO

Yes, if the invoice remains in the Unpaid state then it will be automatically processed by the credit card gateway. You should either set the invoice to Cancelled or delete it to prevent the charge from being taken.

 

Matt

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