New Domain Name Not Auto-registering

[lcorbett]

I just had a new client register a hosting account with me. He also wanted to register a new domain with me. I am an eNom reseller and have that option checked in my domain pricing.

The problem is that the domain is not being registered. My account list shows 1 active domain, and when I click on that domain, I get the error:

Registrar Error:

Domain name not found

 

So I clicked on the Register button for that domain, and get the error:

An Error Occured

Invalid client IP: 74.54.218.66

 

When i did a whois to check the domain name, it comes up as available.

 

What am I doing wrong? If you need more info, give me a shout. I am just getting started, and haven't had a new client register new domains with me before. I've only done transfers.

 

Thanks

Edited May 15, 2010 by lcorbett

[lcorbett]

One more thing,

I checked my messages, and found this:

Client ID 18 has paid for the registration of domain mddecoys.net and the automated registration attempt has failed with the following error: Invalid client IP: 74.54.218.66

[lcorbett]

The issue is resolved. The IP wasn't registered with eNom for some reason (my bad, no doubt). eNom Support handled it for me.