Email formatting issues

[ericclark.elias]

We recently migrated to a new server at Media Temple. I noticed after the migration that the system generated emails from WHMCS (actually all emails generated by WHMCS) have formatting issues. It appears to be broken HTML. My email client displays HTML email and prior to the migration these messages appeared fine to me. Here's an example of a test account login info reminder email (I'll use the code tag to show in plain text):

 

--b1_5110acd2458b4e1e34bac6fd226cc1f3
Content-Type: text/plain; charset = "iso-8859-1"
Content-Transfer-Encoding: 8bit

Dear Eric Clark (test company),


Oops! It looks like you forgot your login information. No problem, they are as follows:


Email Address: eric@eliasinteractive.com 
Password: ****


You can login at http://clients.eliasinteractive.com


You're receiving this message because you requested that you be reminded of your Client Area Login Details.


Sincerely,

The Elias Interactive Team


5604 W Holmbrook Dr., Muncie, IN 47304
T (888) 345.0887 | F (888) 808.5371
www.eliasinteractive.com



--b1_5110acd2458b4e1e34bac6fd226cc1f3
Content-Type: text/html; charset = "iso-8859-1"
Content-Transfer-Encoding: 8bit

<style>
body,td { font-family: 'Lucida Grande', Helvetica, Arial, Sans-Serif; font-size: 12px; font-weight: normal; }
a { color: #0000ff; }
</style>
<p><a href="http://www.eliasinteractive.com" target="_blank"><img src="http://www.eliasinteractive.com/images/elias_logo.png" alt="Elias Interactive" border="0" /></a></p>
<p><span style="font-family: helvetica;">Dear Eric Clark (E. L. Clark Web Solutions),</span></p>
<p><span style="font-family: helvetica;">Oops! It looks like you forgot your login information. No problem, they are as follows:</span></p>
<p><span style="font-family: helvetica;">Email Address: eric@eliasinteractive.com <br /> Password: ow0mb66ndY</span></p>
<p><span style="font-family: helvetica;">You can login at http://clients.eliasinteractive.com</span></p>
<p><span style="font-family: helvetica, Arial, Helvetica, sans-serif;">You're receiving this message because you requested that you be reminded of your Client Area Login Details.</span></p>
<p><span style="font-family: helvetica;">Sincerely,<br />
The Elias Interactive Team<br />
<br />
5604 W Holmbrook Dr., Muncie, IN 47304<br />
T (888) 345.0887 | F (888) 808.5371<br />
www.eliasinteractive.com</span></p>



--b1_5110acd2458b4e1e34bac6fd226cc1f3--

 

Now I also sent a similar email from WHMCS to my gmail address and the formatting appeared normal.

 

Any ideas on what the issue might be?

 

Thanks!

[tycom]

Same problem. Any ideas?

[ericclark.elias]

I at least found a workaround. The root issue is still unresolved.

 

For a workaround, I changed my email settings (Setup > General Settings > Mail) to use SMTP instead of PHP Mail(). This works, so the issue is somewhere with the PHP Mail() program.