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Trying to buy a license, but no response from sales


dtmicro

Question

I sent sales (1) email + a support ticket and it's been several days with no response. I need to buy a license before my trial expires but was hoping to get the 15% competitor discount. Already sent them proof of purchase.

 

I guess I am just going to submit the purchase online and hope they'll give me the 15% back later.

 

What is up with the response of the sales dept, I mean telling them I'm going to buy a license but they don't respond? That is like me saying, here is $300, and you not replying to my email :)

 

We've all gotten behind at times on stuff, so I guess they are back-logged, but come on guys at least you can have some sales to take people's money, not very wise business to not respond to free money.

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