Sales/Support Help Required!

[Matt]

As WHMCS increases in popularity and gains more and more users every day, increasingly more time is being spent on sales/support leaving less time for the development of WHMCS. I am therefore looking for help in processing support tickets, troubleshooting WHMCS issues, and logging into clients WHMCS systems and/or FTP and diagnosing WHMCS problems. You must have experience in installation, configuration, integration and the operation of WHMCS. You should also be familiar with the features, capabilities and limitations of WHMCS for answering pre-sales questions.

 

Primary Functions

 

Handle incoming support tickets - both sales & assisting customers in solving support issues

Perform WHMCS installations/upgrades/customisations and troubleshoot issues as required

Assist clients with WHMCS configuration as needed

 

Additional Functions

 

Knowledgebase & Manual Documentation Additions

Forum Moderation

 

Knowledge, Skills & Abilities

 

WHMCS usage and configuration

WHMCS installation and upgrading

WHMCS template customisations

People and good written skills are a must

PHP/HTML knowledge would be an advantage

 

Salary & Hours

 

Negotiable.

 

Application

 

To apply, please email your resume to info@whmcs.com and include salary requirements, hours of availability and any special qualifications you have.

 

Note: All positions require a stable high speed internet connection.

[Matt]

Thanks to everyone who has applied! I am now no longer accepting any furthur applications and will be looking over the applications that have been received in the next few days before making a final decision.

 

Matt