tracedef Posted April 15, 2010 Share Posted April 15, 2010 We have an issue with when a new client signs up for a new account with a domain such as newdomain.com, then during the client registration process, they use they user@newdomain.com email address. This is typically because they are transferring or changing their nameservers. The problem in my situation is that my server thinks their domain is hosted locally and they never receive the email and this creates major issues as client never receives info they need regarding their new account. How do you solve this problem on your server? Would love to hear your feedback!!! This thread gives one option: http://forum.whmcs.com/showthread.php?t=23667&highlight=signup+email+domain 0 Quote Link to comment Share on other sites More sharing options...
InteraNetworks Posted April 16, 2010 Share Posted April 16, 2010 I suggest you require your clients to have an off site email address. If they are suspended or other technical reasons you can still get through to them. 0 Quote Link to comment Share on other sites More sharing options...
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