Snowman Posted April 8, 2010 Share Posted April 8, 2010 We have noticed the ticket flagging email is not including the department or priority fields when an existing ticket is flagged to an admin 0 Quote Link to comment Share on other sites More sharing options...
GGWH-James Posted December 19, 2010 Share Posted December 19, 2010 This is still unresolved in the latest release as per the excerpt below from the notification e-mail: A new support ticket has been flagged to you Department: Subject: *********************************** Priority: Obviously, there was a subject there; nothing else though. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS CEO Matt Posted December 21, 2010 WHMCS CEO Share Posted December 21, 2010 Thanks for the report. We missed this one but it has now been fixed and a patch for it is available @ http://forum.whmcs.com/showthread.php?t=34334#9 Matt 0 Quote Link to comment Share on other sites More sharing options...
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