[RESOLVED] Billable Items not taking into account client payment method

[Excel]

Hi,

 

Whenever a billable item is added and invoiced, it seems WHMCS doesn't take into account the client's payment method setting, but instead uses the system default (for us, set to Credit Card). Even if the client's services are set to pay via PayPal, it will send the invoice email template using the credit card gateway.

 

Can this be fixed? Perhaps the issue is that billable items are not tied to products, so in that case, the billable item form should have an option to select the appropriate payment method/gateway

[Matt]

I can confirm it does. The payment method of a billable item will be the same as the last invoice they got or the other product/service it is being invoiced with hence no option to choose it per item.

 

Matt

[Patty]

Would it be possible to have added the option to chose the payment gateway for a billable item? A lot of times we wouldn't want it to be the same as the last invoice, or maybe client asked to pay with another payment form instead of the one he usually pays.

 

It would be nice to have this option.

[Matt]

No this wouldn't work because billable items primary goal is to merge with other items and invoices and thus they must be flexible enough to take the payment method of that parent item that they are being invoiced with.