pattygale Posted March 10, 2007 Share Posted March 10, 2007 I've tried overwriting, I've tried deleting the WHM logo, I've tried 2 different ftp clients, I've tried changing permissions, everything imaginable and I cannot get my logo (which is a regular .jpg) into the clients/images folder. The existing WHM blue square logo won't even delete when I try to delete it out of the folder. I have never seen anything like this before, where an image won't be accepted into the folder or the existing image won't delete. How do I get the existing WHM blue logo out of there so that my own logo can appear on the PDF invoice? Permissions won't change in order to overwrite the existing logo and I the permissions won't change in the pdfconfig file, either. I have a client waiting. Thank you. Patty 0 Quote Link to comment Share on other sites More sharing options...
WHMCS CEO Matt Posted March 10, 2007 WHMCS CEO Share Posted March 10, 2007 How did you upload the files in the first place? Was it done through SSH? 0 Quote Link to comment Share on other sites More sharing options...
pattygale Posted March 11, 2007 Author Share Posted March 11, 2007 Hi Matt, My reseller parent company installed and uploaded it as part of their service. 0 Quote Link to comment Share on other sites More sharing options...
joe123 Posted March 11, 2007 Share Posted March 11, 2007 it looks like you do not own this folder and files, look who is the owner of this folder . you must login as the owner of this folder in order to change permissions and overwrite files in it or delete them. 0 Quote Link to comment Share on other sites More sharing options...
pattygale Posted March 11, 2007 Author Share Posted March 11, 2007 This is my hosting account and I was able to make changes on everything else. 0 Quote Link to comment Share on other sites More sharing options...
PPH Posted March 11, 2007 Share Posted March 11, 2007 Hi Matt, My reseller parent company installed and uploaded it as part of their service. Have you contacted your reseller parent company? They may need to make some permission changes for you and are probably responsible for supporting your installation. 0 Quote Link to comment Share on other sites More sharing options...
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