error message on checkout

[WP Agent Hosting]

I ran a test transaction to see how everything worked and get this message after checking out:

 

TCPDF ERROR: [image] No such file or directory in /home/wpagenth/public_html/Billing/whmcs/images/logo.jpg

 

I submitted a ticket several hours ago, but have not received a reply. I need to get this fixed because I have an email going out to 35,000 people tonight and hope somebody shows up at my website and orders.

 

Does anyone here have any ideas on how to fix this?

 

The order does process into pending status

 

Thanks

[HerrZ]

check your image path in

invoicepdf.tpl

$pdf->Image('/var/www/<and_so_on>', 20, 20, 60); // maybe something like this

 

I have an email going out to 35,000 people

[WP Agent Hosting]

check your image path in

invoicepdf.tpl

$pdf->Image('/var/www/<and_so_on>', 20, 20, 60); // maybe something like this

 

 

 

I have no idea what that means, but thank you for trying

 

the logo.jpg was missing so I went through the original install folder and found the logo.jpg and re-uploaded it. It seems to have worked.

 

thank you

[HerrZ]

for information:

that is the imagepath in pdf invoicetemplate for whmcs.

the original code for the image path in template is:

 

# Logo

$pdf->Image(ROOTDIR.'/images/logo.jpg',20,25);