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customer pay every 6 months


disenioweb

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Hello:

 

-I have a customer who pays every 6 months...and i have the package setup semi-annually, but it works like an annually...is it a bug ?

 

 

No, its your bug. Make sure his plan is selected at semi-annually. Also, what do you mean it works like annually?

 

From,

Adam

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Hello Adam:

 

-I have the plan setup semi-annually, and when i added the payment to this user, it showed next payment 03/01/2008 and not 09/01/2007 ( due date was 03/01/2007 and 6 months more will be 09/01/2007 )

 

Thanks

 

Hey,

 

Did he pay the invoice in full? Is it the correct amount on what is set in his client profile? If it is, just change the due in his client profile to 09/01/07 and hit save.

 

From,

Adam

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