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How do I reactivate a domain transfer request?


demodemo

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A local charity asked me for some free hosting and I agreed. So I sent them a link to process their order on my site for a free hosting account. But in the process, they decided to click to transfer the domain to me (I have an Enom reseller acct). So they initiated the transfer in my order process, but did not pay for the added year online, they mailed me a check. But I did not cash it yet because last week, I received an email from ParallelsDNS saying:

 

-------------------------------

Thank you for your recent transfer request. We want to let you know transfer order #xxxxxxxx has been closed.

 

Below you will find the status of all domains in this order.

 

The following domain names were not transferred successfully:

 

Domain Name Rejection Reason

-----------------------------------------------------------------------

xxxxxxx.com Canceled - domain contacts did not respond to verification e-mail

 

-------------------------------

 

I informed the client that he let the request lapse, and has asked me to initiate it again. Here's where I'm stuck. How do I re-activate the domain transfer request?

 

Vito

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