Dice Posted March 16, 2010 Share Posted March 16, 2010 hey guys, just taking a look at my clientareahome.tpl page. And I notice that the status of tickets have a css color attribute attached. I have checked my tpl file and i have not changed a single thing. my tpl code: <span class="green">{$ticket.status}</span> my source code: <span class="green"><span style="color:#000000">Answered</span></span> Can somebody please tell me where do i make these css changes as its got to be a backend thing...while I do appreciate it as it saves me doing if/else's the whole time. Thanks, Thomas 0 Quote Link to comment Share on other sites More sharing options...
HerrZ Posted March 16, 2010 Share Posted March 16, 2010 (edited) just check the field "color" in database table "tblticketstatuses" or see in backend / setup / ticket statuses Edited March 16, 2010 by HerrZ 0 Quote Link to comment Share on other sites More sharing options...
m00 Posted March 16, 2010 Share Posted March 16, 2010 You can also remove the tags by replacing {$ticket.status} with: {$ticket.status|strip_tags} 0 Quote Link to comment Share on other sites More sharing options...
GORF Posted March 17, 2010 Share Posted March 17, 2010 Also, remember to delete all files in your /templates_c/ folder (Smarty template cache) then refresh your browser 0 Quote Link to comment Share on other sites More sharing options...
Dice Posted March 19, 2010 Author Share Posted March 19, 2010 Fantastic! Thanks for all the information guys, very informative. 0 Quote Link to comment Share on other sites More sharing options...
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