WHMCS Mark Posted March 2, 2010 Share Posted March 2, 2010 Hi All of our whmcs installs are having issues - can;t change passwords, terminate, suspend or create packages - appears the server downloaded a cPanel update in the past 24 hours - current cPanel/WHM version is: cPanel 11.25.0 - R43473 WHM 11.25.0 - X 3.9 on CENTOS 5.4 x86_64 standard We have submitted a ticket and were advised there was an issue with the cPanel API and whmcs but due to the time difference - still waiting for a fix. We rolled back cpanel to S43473 to try and get things working again but still no luck. It appears to me that all the calls from whmcs to the cpanel api are failing for whatever reason So we have orders backing up everywhere and some unhappy clients - maybe sparky has some suggestions while we wait for the support ticket reply/fix? Thanks Scott 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Mark Posted March 3, 2010 Author Share Posted March 3, 2010 Found the issue and fixed it...all working again 0 Quote Link to comment Share on other sites More sharing options...
CyberBeat Posted March 9, 2010 Share Posted March 9, 2010 what was the issue if you dont mind me asking? 0 Quote Link to comment Share on other sites More sharing options...
thehost5968 Posted March 9, 2010 Share Posted March 9, 2010 please let us know to? 0 Quote Link to comment Share on other sites More sharing options...
disgruntled Posted March 10, 2010 Share Posted March 10, 2010 Cpanel has recently updated its API that means older versions of WHMCS will not recognise some CPanel responses.. Upgrade your WHMCS to the most recent version and this should fix your probem. One more thing BACK UP EVERYTHING. failing backing up everything feel free to resintall whmcs, create all your packages addons, update any templates you created. 0 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.