khimaira Posted February 28, 2010 Share Posted February 28, 2010 When I set up a package for a client and the annual option is selected, why does the next due date show as the same date as setup? I can make changes manually, but why wouldn't it automatically set the date based on renewal frequency? A WHMCS newbie here 0 Quote Link to comment Share on other sites More sharing options...
hightekhosting Posted February 28, 2010 Share Posted February 28, 2010 Has the order been processed, paid and activated? The next due date will update automatically once the pending order has been activated and the invoice attached to it paid. 0 Quote Link to comment Share on other sites More sharing options...
khimaira Posted February 28, 2010 Author Share Posted February 28, 2010 That was it! I had been manually changing since it wasn't correct when I set it up. I just 'knew' that couldn't be right! Thanks so much! 0 Quote Link to comment Share on other sites More sharing options...
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