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Ticket emails going two times

caisc

By caisc
in Using WHMCS

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caisc Member

caisc

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Posted (edited)

Hello,

 

I just installed and configured my WHMCS, while checking the support ticket system

i noticed that when ever a new ticket is opened, WHMCS sends auto response 2 times

to the email which is specified.

 

Also when the ticket is replied then also 2 times response in sent to the specified email id.

 

 

How to correct this problem.

 

 

Thanks

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