Enom: Name Servers are not showing up correctly in WHMCS but fine WHOIS

[sequencehost]

Hello all,

 

A couple of days ago I created a Enom sub-reseller account with WHMCS. I deposited $100 and bought a test domain. Everything worked apart from in the client area and admin area it shows the name servers upside down. Here is what I mean:

 

Name server 1: ns2.sequencehosting.com

Name server 2: ns1.sequencehosting.com

 

- When changing the name servers both on the client side and admin side it says update complete but then reverts back to above.

 

- When doing a whois search on the domain the name servers are the correct way round. I.e:

 

Name server 1: ns1.sequencehosting.com

Name server 2: ns2.sequencehosting.com

 

-----

 

I hace checked the settings in WHMCS and on the Enom site to make sure I didn't make any mistakes when stating the name servers. but they still do not show correctly. Here are some screenshots to show you what I mean:

 

WHMCS Admin: https://www.sequencehosting.com/adminarea.jpg

WHMCS Client Area: https://www.sequencehosting.com/clientarea.jpg

Whois: https://www.sequencehosting.com/godaddy.jpg

 

 

If someone is nice enough to remind me everywhere I need to state my default name servers both on Enom and WHMCS it would be much appreciated. Perhaps I have yet to change something very minor.

 

Thanks very much for your time.

 

Jack

[sequencehost]

Hello,

 

I'm still having issues with this. I replied to a answered ticket with this issue over 12 hours ago with no response so far.

 

If anyone has any suggestions I would love to hear from you.

 

Thanks!