Nikubes Posted February 18, 2010 Share Posted February 18, 2010 Hello, When my customer sent us attachment on ticket, we cannot download it. After click on attachment its will show "File not found. Please contact support." Does anyone know what happend? 0 Quote Link to comment Share on other sites More sharing options...
Sitetech Posted April 4, 2010 Share Posted April 4, 2010 Same here. 0 Quote Link to comment Share on other sites More sharing options...
Speedy059 Posted May 20, 2010 Share Posted May 20, 2010 What is the solution for this? 0 Quote Link to comment Share on other sites More sharing options...
Damainman Posted June 26, 2010 Share Posted June 26, 2010 Manually upload the file with the same exact file name as you specified in the admin when creating the download. Upload it to /downloads folder in the billing system via ftp. 0 Quote Link to comment Share on other sites More sharing options...
tomdchi Posted June 26, 2010 Share Posted June 26, 2010 Make sure your php ini allows upload. 0 Quote Link to comment Share on other sites More sharing options...
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