madhippo Posted February 24, 2007 Share Posted February 24, 2007 hi i am still in the process of getting our site ready to use whmcs. i had a little trouble trying to find the order tpl files (why are they in a different folder then the other tpl files?) anyway, i am having a lot of trouble with the support tickets. this is what my screen looks like right now when i click "submit ticket" imagehosting.com/out.php/i257504_submit.gif I cannot find the tpl file to edit this. I am guessing there is one where I can specify the departments i want to show - is that correct? If you can point me in the right direction i would be very happy! Thanks for the help. MH Link to comment Share on other sites More sharing options...
Adam Posted February 24, 2007 Share Posted February 24, 2007 Hey, Looks like you deleted the part where it asks you to submit a ticket. I suggest that you re-upload your submit ticket .tpl files. Also just to make sure its nothing else, you do have Departments setup right? Thanks, Adam Link to comment Share on other sites More sharing options...
madhippo Posted February 25, 2007 Author Share Posted February 25, 2007 hi adam yep that did the trick. thanks for your help. Link to comment Share on other sites More sharing options...
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