xTiNcTion Posted February 23, 2007 Share Posted February 23, 2007 Hello, -----------Order Confirmation Email----------------- Dear [CustomerName], We have received your order and will be processing it shortly. The details of the order are below: Order Number: [OrderNumber] [OrderDetails] You will receive an email from us shortly once your account has been setup. Please quote your order reference number if you wish to contact us about this order. [signature] ----------------------END------------------------------- if TAX enable and applied... it's not printed at this email. anyone having this issue? what is tha tax variable name to include ? You know this is the first email client get after ordering and it's important every detail is included. 0 Quote Link to comment Share on other sites More sharing options...
Adam Posted February 24, 2007 Share Posted February 24, 2007 Hey, if you edited the first email, make sure that the [ are [ and not something like &n23- or what ever the code is. From, Adam 0 Quote Link to comment Share on other sites More sharing options...
xTiNcTion Posted February 25, 2007 Author Share Posted February 25, 2007 Hi Adam, [ are [ ... and they are working. i mean, you can see items price and order total but not tax. it's the function that print this that doesn't include tax details. i still not edited this email template. it's not showing tax. see an Order Confirmation (taxable item) no tax printed, original email template. 0 Quote Link to comment Share on other sites More sharing options...
xTiNcTion Posted February 26, 2007 Author Share Posted February 26, 2007 anybody? Matt? i looked into MergeField in this email template and just [OrderDetails] is available. well, you know this email is send at the same time with the invoice (which include tax info) so there's no big deal.... BUT it's an error (OrderDetails - order confirmation) that need to get fixed. 0 Quote Link to comment Share on other sites More sharing options...
Adam Posted February 26, 2007 Share Posted February 26, 2007 Hey, Do you see the [OrderDetails] in the template, or just nothing? From, Adam 0 Quote Link to comment Share on other sites More sharing options...
xTiNcTion Posted February 28, 2007 Author Share Posted February 28, 2007 Hi Adam, everything is there. what i did is edit order confirmation email template to just put [Product] .... and .... [Amount] ... and let Invoice (which is send at the same time) to show details (per item price + any tax). 0 Quote Link to comment Share on other sites More sharing options...
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