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Error Getting into client side


thcreations

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Hello,

 

Yesterday I submitted a ticket, because after installing whmcs for the fist time, the admin page was blank after log-in.

 

The error message I received (after turning errors on) was:

 

Fatal error: Smarty error: the $compile_dir 'home/templates_c/' does not exist, or is not a directory. in /home/<myuser>/public_html/whmcs/includes/smarty/Smarty.class.php on line 1093

 

I had, per the whmcs documentation (Further Security Steps), moved the "attachments", "downloads" , and "templates_c" outside of the public_html directory and put them in a directory called "home" with all permissions set to 777.

 

dir-screen2.gif

 

I eventually firgured out i needed to change the path to ../../../home/templates_c/ Woo Hooo!! It worked!!! or so I thought...,

 

That gave me access to the admin area..., But, this morning I tried going into the client Area (http://thcreations-1.com/whmcs), and got:

 

Fatal error: Smarty error: the $compile_dir '../../../home/templates_c/' does not exist, or is not a directory. in /home/thcr2006/public_html/whmcs/includes/smarty/Smarty.class.php on line 1093

 

Now im really confused, why does the administrator find "../../../home/templates_c/" but the client area says it does not exist.

 

Thank you in advance for any help,

 

Tom

Edited by thcreations
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