mass delete question

[mikeoffy]

Ok so I was testing everything to make sure it all works but now i have like 15 accounts and when i terminate hosting it doesnt remove the customer. Can someone help me?

 

 

Thnank you

[Adam]

Ok so I was testing everything to make sure it all works but now i have like 15 accounts and when i terminate hosting it doesnt remove the customer. Can someone help me?

 

 

Thnank you

 

Howdy,

 

Well when you terminate the account in the admin side, you are terminating the account in WHM (Web Host Manger) not WHMCS. What you need to do is at the bottom hit the RED delete button which will delete them from WHMCS, but not Web Host Manger.

 

Understand?

 

From,

Adam

[Matt]

Hi,

 

As Adam said, you need to click the red DELETE link at the bottom of the page, you can either do this individually on each hosting account or if you click the Profile tab for the client and click the red DELETE link at the bottom of this then the client, all hosting accounts, messages, invoices etc... will all be deleted in one go.

 

Matt

[mikeoffy]

Thanks Adam for the quick response but i do not see a red delete button at the bottom of any page. Could you please tell me where in whmcs there is this delete button. Thanks

[WickedShark]

I think you need to terminate them first though before you delete the client. I could be wrong on that one though. It may do both for you.

 

Worst case if you delete the clients and accounts are still in WHM mass terminate them there.