subigo Posted January 2, 2010 Share Posted January 2, 2010 I've looked all over and maybe I'm just missing this... but is there a way to disable the priority levels for tickets? I'm wanting to set up separate departments for each priority level and having that pull down in eat dept. as well will just confuse things. 0 Quote Link to comment Share on other sites More sharing options...
subigo Posted January 2, 2010 Author Share Posted January 2, 2010 Nevermind... I was looking in the wrong template file. I found it. 0 Quote Link to comment Share on other sites More sharing options...
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