custom fields in emails

[Adamski]

Hi,

 

This is probably a simple one (I have searched but not found anything that applies).. how do I insert a custom field into the email I can send out?

 

I see this: [Custom-FieldName]

 

but don't know what to replace it with. For example, one custom field is "telephone number". Now that doesn't work.

 

Thanks,

 

Ad

[Adamski]

just a little bump here I need some help with this one!

[Matt]

For that custom field, you would use [Custom-telephone number]

 

Matt

[Adamski]

I must be doing something wrong lol

 

I have the custom field set up in the product. That bit works and appears but if I then add it to the email template in that format I just get [Custom-telephone number] in the email rather than the populated field.

 

Thanks,

 

Adam

[Matt]

If it's on the product, then its [ProductCustom-telephone number] - [Custom-telephone number] is for a client custom field.

[Adamski]

gotcha - told you I would be doing something wrong!

 

Cheers Matt