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Im getting a 404 error


mikeoffy

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Hello

I just purchased this today and I am having some issues.

 

1. When I am in the admin panel and i try to make a change to the configuration page i get this error.

 

Forbidden

You don't have permission to access /whmcs/admin/config.php on this server.

 

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

 

 

2. When I try to sign up for hosting after i get through the sign up page with all the personel info I get this error when i click continue.

 

Order

 

Warning: main(modules/gateways/.php): failed to open stream: No such file or directory in /home/game/public_html/whmcs/order.php on line 470

 

Warning: main(modules/gateways/.php): failed to open stream: No such file or directory in /home/game/public_html/whmcs/order.php on line 470

 

Warning: main(modules/gateways/.php): failed to open stream: No such file or directory in /home/game/public_html/whmcs/order.php on line 470

 

Fatal error: main(): Failed opening required 'modules/gateways/.php' (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/game/public_html/whmcs/order.php on line 470

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  • WHMCS CEO

Hi,

 

The first error is caused because of a server security issue. Some servers have files called "config.php" blocked by them using Mod_Security. Your server technician should be able to resolve this for you. If not, email support@whmcs.com and we will be able to explain a workaround for the issue to you.

 

For the second issue, this looks like no payment gateway is being selected. Check that you have your packages configured correctly, setup at least one payment gateway, and try the process again. If the error still occurs, again contact support@whmcs.com for more help.

 

Regards,

 

Matt

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