Nikubes Posted December 19, 2009 Share Posted December 19, 2009 Hello, I would like to know, its possible to make like this? 1. When someone reply or sent to email like eg: support@yourname.com its will automatic open new ticket? Also if customer reply to email its will be automatic reply to ticket (already open before). In this case its possible to enable this feature on WHMCS? If so, can you tell me how? Thanks in advance. 0 Quote Link to comment Share on other sites More sharing options...
aXeR Posted December 19, 2009 Share Posted December 19, 2009 Look at the ticket piping section of the WHMCS WIKI 0 Quote Link to comment Share on other sites More sharing options...
Nikubes Posted December 21, 2009 Author Share Posted December 21, 2009 Okey, I have see here http://wiki.whmcs.com/Email_Piping I having problem when using this http://wiki.whmcs.com/Email_Piping#Forwarder_Method because my WHMCS directory install on different place. *I think this step will working* Now i following this step http://wiki.whmcs.com/Email_Piping#Cron_Piping_Method "if you are wanting to pipe emails from domains other than just where your WHMCS system is installed" but after follow all step nothing happend.. 0 Quote Link to comment Share on other sites More sharing options...
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